Cloud Billing Report

The Cloud Billing report gives you full cost visibility by showing historical data for all services, including services that Commander doesn't manage, so all of your cloud costs are included in one report. Service providers can use this report to generate accurate billing reports for their customers.

In the Cloud Billing report, you can filter your expenses to focus on a single cloud type, organization or timeframe, and you can narrow the results further using advanced filters.

For AWS and GCP, you can also remove certain Charge Types such as Tax, Credit, or Adjustment from the report.

You can set this report to show only marked-up and discounted costs using the Cost Adjustments element, so Service Portal users who view this report will see only your adjusted costs, not your actual costs.

For VMware and SCVMM, custom attribute costs for virtual machines are included.

This report is based on historical billing data that's retrieved nightly. To learn how to retrieve historical billing data, see:

For more information on setting report options, see Running and Scheduling Reports.


  • Taxes aren't shown on the Cloud Billing report for Azure.
  • In some cases the services listed in the report may not exactly match those shown in public cloud providers' management portals. Any discrepancies reflect the difference between the service type names providers use for their APIs and those customer-facing names that they present in their Web portals.

Report settings

Access through:

Reports > Chargeback & IT Costing > Cloud Billing


Views > Cost Analytics > Cloud Billing Report

Available to:

All Access Rights Levels

During: Specify a time period for the report.

  • When you select By Period, the period will be the last completed timespan. For example, if the current month is May and you select Last 3 Months, the range for the report will be February, March and April. See Using Date Filters for Reporting and Searching for more information.
  • When you select By Dates, Commander prepopulates the From Date field with the earliest date available for selection, which is the date that the first historical data was added to Commander.

Cloud Type: Select public or private cloud, or all cloud types. The cloud type you select will determine the availability of your cloud accounts.

Organization: If you're generating a billing report for a particular customer, you likely want to filter the report by organization.

  • Any Organization: VMs that aren't assigned to an organization are excluded from the results.
  • All VMs/Services: The report includes all VMs and services, regardless of organizational assignment.

    You can also select a particular organization from the list. If you want to use a "contains" operator or filter on multiple organizations, use the advanced filter Organization Name instead.

    Note: If an organization name has been changed and you filter on the new organization name, billing data created prior to upgrading to release 7.5 won't be included in the report.

Cost Adjustments: If you want the report to show your actual costs, keep the default of None. If you want the report to reflect any markups and discounts that you have set, select Include Markups and Discounts. This report can be shared with Service Portal users in the "Published Reports" section. When Service Portal users view this report with adjusted values, they won't see any indication that the costs are marked-up or discounted.

Best Practice: If you include Markups and Discounts in this report, you may want to add a comment in the Comment section to remind yourself that these costs are adjusted. Service Portal users will see the comment if they view the report, so the comment should be something that doesn't reveal that these are adjusted costs. For example: "Customer Report".

Group By: Select a billing tag for grouping the report data. For example, you can group by cost center. If the report includes a section titled "Value not set", it contains entries with no value for the grouping option you selected.

Add Advanced Filters: You can filter the report by cloud account, charge type, organization name, parent organization name, and billing tags.

Each line of billing data has been sorted into one of five Charge Types. Use Advanced Filters to remove these Charge Types from the Cloud Billing Report:

Charge Type AWS GCP Azure (Including Azure Enterprise) VMware SCVMM
Adjustment Rounding error Rounding error + Adjustment N/A N/A N/A
Credit Credit Credit N/A N/A N/A
Resource Usage Left over after the above charges have been removed Left over after the above charges have been removed All Billing records All Billing records All Billing records
Tax Tax Tax N/A N/A N/A
Custom User-specified User-specified User-specified User-specified User-specified

Unlike the basic Organization filter, the advanced filter Organization Name provides a contains operator. For example, if you have organizations named "Acme 1" and "Acme 2", filtering the report by "Organization Name contains Acme" ensures that the report contains data for both organizations. Note that the advanced Organization Name filter doesn't take cost allocation into account.

Note: If an organization name has been changed and you filter on the new organization name, billing data created prior to upgrading to release 7.5 won't be included in the report.

If you don't have permission on a cloud account, data pertaining to that cloud account won't be visible in the Cloud Billing report. If regions aren't selected on a cloud account, data pertaining to those regions won't be visible.

The Cloud Billing report displays one entry per service or cost category with the number showing the total usage and total cost over the reporting period. The summary table shows the sum of all the service costs per service type. The chart represents the top 10 most expensive service types. The remaining service types are grouped under the title “Others”.

Note: Itemized costs are rounded to two decimal places, however the total cost is calculated before rounding.