Viewing and Updating License Information

If your license will expire soon, or if you have exceeded the number of CPU sockets or public cloud instances you're licensed to manage, a license warning is displayed on every sign in to Commander and is also displayed in the Licensing tab. Once your license has expired, users won't be able to sign in to Commander.

Note: Licensing warnings aren't displayed in the Service Portal.

To increase the number of licenses to cover the management of more CPU sockets or public cloud instances, or to include the use of the Service Portal, contact sales@embotics.com.

Viewing Commander and Service Portal License Information

Access through:

Configuration > System > Licensing tab

Available to:

Commander Role of Superuser

The Licensing page displays both Commander and Service Portal information.

Commander license information

Property

Description

License Type

The license type (full or trial).

Your license is set to expire

The expiry date for your Commander license.

Total CPU Sockets: Used

The number of CPU host sockets managed by Commander.

Total CPU sockets: Licensed

The number of CPU host sockets you're licensed to manage. If your license doesn't specify a limit, the value is Unlimited.

Average Public VM instances: Used

The average number of public cloud instances managed by Commander per day, averaged over the last 365 days, or since the first public cloud account was added to Commander (whichever is less). Does not include AMIs or images, or instances in public cloud regions not managed by Commander.

Average Public VM instances: Licensed

The average number of public cloud instances you're licensed to manage, as a rolling daily average of the last 365 days. If your license doesn't specify a limit, the value is unlimited. This count doesn't include AMIs or images, or instances in public cloud regions not managed by Commander.

Organization VMs this month: Used

The maximum number of VMs with an organizational assignment over the past month.

Organization VMs this month: Licensed

The maximum number of VMs with an organizational assignment that you're licensed to manage per month.

Organization VMs historical maximum: Used

The maximum number of VMs with an organizational assignment since Commander was installed.

Organization VMs historical maximum: Licensed

The maximum number of instances with an organizational assignment that you're licensed to manage.

Kubernetes Nodes: Used

The number of container nodes managed by Commander.

Kubernetes Nodes: Licensed

The number of container nodes you're licensed to manage.

Customer ID:

A unique identifier for your company.

vCommander Instance ID:

A unique identifier for your Commander installation.

Service Portal license properties

Property

Description

License Type

The license type (full or trial).

License Expiry Date

The expiry date for your Service Portal license.

Updating licensing information

To enter a new Commander license key:

  1. On the Licensing tab, click Edit.
  2. In the Update License dialog, paste the new key, making sure there are no leading or trailing spaces, and click Save.

    Tip: On some systems, copying and pasting the license key you receive in an email may result in characters being changed. You should first copy the key information to an intermediary text file if you experience any problems with your key.

  3. Confirm that the dates displayed on the Licensing tab match your licensing agreement. If the dates don't match your agreement, contact sales@embotics.com.